Scaling the Enterprise: Driving Efficiency and Agility Through Shared Services

Description

Federal agencies are increasingly leveraging shared services to eliminate silos, optimize IT spending, and deliver seamless digital experiences to both internal stakeholders and the public. However, scaling enterprise-wide IT services across diverse sub-agencies and complex mission environments requires strict operational governance, robust visibility, and proven leadership.

Join AFFIRM, sponsor LogicMonitor, and a panel of government executives and industry experts, as we examine how agency leaders are successfully building, managing, and modernizing shared service models across government.

Key Discussion Points:

• Architecting for Scale: Best practices for transitioning from fragmented, siloed operations to unified enterprise shared service models.
• Operational Visibility & Service Management: Maintaining enterprise-wide reliability and SLA performance across shared infrastructure and multi-tenant platforms.
• Cross-Agency Collaboration: Navigating policy, funding mechanisms, and organizational change management in modernizing federal IT.
• Lessons from Enterprise Leaders: Real-world strategies for scaling critical healthcare and public benefit services across major federal enterprises.