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Scaling the Enterprise: Driving Efficiency and Agility Through Shared Services

September 29, 2026 5:30 PM - 8:30 PM (EDT)

Description

Federal agencies are increasingly leveraging shared services to eliminate silos, optimize IT spending, and deliver seamless digital experiences to both internal stakeholders and the public. However, scaling enterprise-wide IT services across diverse sub-agencies and complex mission environments requires strict operational governance, robust visibility, and proven leadership.

Join AFFIRM, sponsor LogicMonitor, and a panel of government executives and industry experts, as we examine how agency leaders are successfully building, managing, and modernizing shared service models across government.

Key Discussion Points:

  • Architecting for Scale: Best practices for transitioning from fragmented, siloed operations to unified enterprise shared service models.
  • Operational Visibility & Service Management: Maintaining enterprise-wide reliability and SLA performance across shared infrastructure and multi-tenant platforms.
  • Cross-Agency Collaboration: Navigating policy, funding mechanisms, and organizational change management in modernizing federal IT.
  • Lessons from Enterprise Leaders: Real-world strategies for scaling critical healthcare and public benefit services across major federal enterprises.

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