Description

Get ready for a bold vision of the future, where customer-centricity meets cutting-edge technology. As we approach 2030 just 6 short years from now, the way we interact with government is sure to change. What will the future look like? We’ll discuss the path forward with government and industry leaders, exploring how technologies such as AI, personalized experiences, and hyper-local apps will transform government/constituent interaction.

Learning Objectives:

• Understand the key trends driving the transformation of government services: Explore how factors like AI, data analytics, and total experience are reshaping the landscape.
• Discover where innovators are headed in terms of technology and data to deliver personalized, efficient, and equitable experiences.
• Gain insights into the future of government-constituent engagement: Learn about new platforms and approaches for active participation, feedback loops, and collaborative decision-making.
• Build your network of changemakers by connecting with thought leaders, government executives, and fellow passionate individuals shaping the future of government services.

5:00 - 5:30 PM  |  Doors Open and Bar Service Open

5:30 - 6:15 PM  |  Welcome & Fireside Chat

Panelists

• Karim Fadel, Vice President, Business Engineering, CGI Federal
• Mangala Kuppa, Chief Technology Officer, Deputy AI Officer, U.S. Department of Labor
• Harrison Smith, Acquisition Innovation Advocate, U.S. Federal Deposit Insurance Corporation

Moderator

• Jason Miller, Executive Editor, Federal News Network
  
  

6:15 - 8:00 PM  |  Networking & Social Hour (light refreshments)